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Mr. Palomo was a total professional. His knowledge of your product is thorough. He didn't come across as a "hard sell" type person at all. I believe you have another great employee with your company. My wife and I found it a pleasure and wonderful experience having Mr. Palomo in our home as a representative of your company. Thank you for the experience and we are excited to become another very happy and satisfied Culligan customer.

Dear Culligan,
 
I am writing this letter as a testimonial for how fantastic your products and services have helped our clients enjoy the benefits of soft and pure water. 
 
From Virginia to Florida, we have been working with Culligan for over 15 years and they have helped over 400 of our clients and not once, has there been a problem.  They do the installations right the first time and if there is ever service needed, they take care of it promptly and effectively.  I personally use Culligan in my own home. 
 
Without a doubt, we at KDI Home Builders recommend that Culligan Water Services be installed in every home.  We have found that it eliminates the perils associated with hardness and contamination in our water.
 
Thank you Culligan.  If anyone has questions, please have them contact me.  Cheers to many more years of Culligan Water!
 

This is to say we appreciate your flexibity in supplying a softener model different from the one we ordered in order to overcome a problem created by supply difficulties.
In that connection we also wish to say 'thank you' to the two members of your staff who installed the unit yesterday - Jim Ramey and Matt. They are obviously very experienced and the work was done efficiently and without problems - their customer relations are also very good